For businesses to prosper, exceptional customer experiences are a prerequisite that should not be compromised. With customer loyalty hinging on good customer experiences (CX), more companies are choosing to prioritize CX strategies. But CX extends well beyond customer service. CX …

As a small business owner, you have a lot on your plate; from managing finances and employees to keeping up with competitive forces and ever-changing technology. So, to effectively manage your business, you need to be organized and able to …

As the CFO or finance lead for your company, streamlining processes and reducing costs are your bread and butter. So, as we emerge out of the pandemic, implementing business survival strategies is quickly becoming a top priority for many businesses. …

Weaknesses in cash flow management were magnified for many businesses during the pandemic. Up until this crisis, the management of accounts receivable (AR) could be sub-optimal without being detrimental to a business. But in the shift to remote work, accounts …

As your business grows and scales, managing accounts receivable can be a daunting task. With invoice volumes and payment processing requirements increasing, your manual workflows will bottleneck. These inefficiencies in your AR processes will ultimately impact cash flow. To streamline …